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Unhandled exception in ntdll.dll when trying to run Wireshark v2.4.0


After install and reboot on a new HP 64bit Windows 7 Pro machine, Wireshark V2.4.0 will not run. Debugging the error returns: Unhandled exception at 0x0000000077B7EEF1 (ntdll.dll) in Wireshark.exe: 0xC0000005: Access violation reading location 0x0000000000C3AC78.

asked 25 Jul '17, 08:08

macday's gravatar image

accept rate: 0%

Works for me on Win 7 Pro (Dell hardware) SP1.

Can you copy and paste the text from Help -> About Wireshark, Wireshark tab?

(25 Jul '17, 08:48) grahamb ♦