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How do I stop Wireshark 1.8.0rc2 from crashing on file save?

0

Whenever I try to save a packet to disk or even export a packet, Wireshark crashes immediately. Here's the log: http://pastebin.com/Cxz0PBBL

What's the workaround for this problem?

asked 07 Jul '12, 18:54

ostar2's gravatar image

ostar2
1111
accept rate: 0%

edited 08 Jul '12, 13:38

Guy%20Harris's gravatar image

Guy Harris ♦♦
17.4k335196


2 Answers:

0

Is any interfering software installed on that machine? In general any kind of security software, like AV, IDS, VPN, Endpoint Security and the like? If so, please disable that software and try again. If it works without that software, please read the manual of the interfering software how to add an exception for Wireshark.

BTW: Do you have enough permissions to write to that directory?

Regards
Kurt

answered 08 Jul '12, 11:21

Kurt%20Knochner's gravatar image

Kurt Knochner ♦
24.8k1039237
accept rate: 15%

0

From the log:

PRODUCT_VERSION="1.8.0rc2"

Are you running 1.8.0:

http://wiresharkdownloads.riverbed.com/wireshark/win64/Wireshark-win64-1.8.0.exe http://wiresharkdownloads.riverbed.com/wireshark/win32/Wireshark-win32-1.8.0.exe

or are you running the earlier 1.8.0rc2? If you're running 1.8.0rc2 rather than the official 1.8.0 release, you might be running into bug 7382.

answered 08 Jul '12, 13:31

Guy%20Harris's gravatar image

Guy Harris ♦♦
17.4k335196
accept rate: 19%