This is our old Q&A Site. Please post any new questions and answers at ask.wireshark.org.

Hi,

could anyone here please check through this Wireshark log for me and see if they can spot anything which can cause a modem/router to temporarily "drop" the Internet connection? The behavior during the connection drop is similar to that of when the modem/router is manually reset, except with this issue, the link is re-established much faster but connectivity is still lost altogether for a period of roughly 30-45 seconds.

The lights on my router remain the same as they are during normal operation, so this issue appears to be causing some kind of "internal overload"(?) which causes a temporary drop but not a full-on reset.

I am having this issue with an Xbox 360 game (Battlefield 4) and it has become extremely frustrating. Some days I can play without problems, and on others I am constantly being kicked offline because of this issue. I've tried numerous "fixes" but nothing has worked.

If you can suggest a remedy for something like this, please do. If you can also skim through this log and see if you find anything which may be the culprit, that'd be greatly appreciated as well.

Log download here: http://www.sendspace.com/file/gp7fmx

asked 03 Apr '14, 11:04

Watch7ower's gravatar image

Watch7ower
11224
accept rate: 0%

edited 03 Apr '14, 18:58

Guy%20Harris's gravatar image

Guy Harris ♦♦
17.4k335196

Anyone...?

(04 Apr '14, 05:50) Watch7ower

permanent link

answered 04 Apr '14, 08:07

Kurt%20Knochner's gravatar image

Kurt Knochner ♦
24.8k1039237
accept rate: 15%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×41
×30
×23

question asked: 03 Apr '14, 11:04

question was seen: 1,485 times

last updated: 04 Apr '14, 08:07

p​o​w​e​r​e​d by O​S​Q​A