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Duplicate Acks on a new circuit

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We have a new circuit that connects us to a trading providor. Initial http/https connectivity seems fine. When I try to download a 30MB file it is taking over 20 minutes and my capture shows many many TCP DUP ACK packets. How can I pinpoint the cause?

asked 05 Jan '15, 12:35

EDK's gravatar image

EDK
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One Answer:

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When you see many DUP ACK packets you probably suffer from packet loss. Check if you have messages about lost/not capture segments and retransmissions. Filter for tcp.analysis.flags to see all TCP expert messages.

If you can, post a sample capture at Cloudshark, and tell us the link so we can take a look. If you need to sanitize your data first, use TraceWrangler.

answered 05 Jan '15, 15:19

Jasper's gravatar image

Jasper ♦♦
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