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I am trying to install Riverbed AirPcapNX drivers and Wireshark on a Win7 x64 laptop. I have downloaded version 4.1.3 of the drivers and version 1.12.4 of Wireshark. If I start Wireshark without the AirPcapNx dongle plugged into the laptop, Wireshark comes up fine. If I plug the AirPcapNX dongle into the laptop and try to start Wireshark, I get the blue screen of death. How do I troubleshoot this?


asked 11 Mar '15, 13:23

joe_2718's gravatar image

accept rate: 0%

How do I troubleshoot this?

Wireshark is running with user privileges, so it's (almost) impossible to create a bluescreen.

This is most certainly a driver issue of AirPcap. Please contact the vendor of that device.


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answered 11 Mar '15, 13:28

Kurt%20Knochner's gravatar image

Kurt Knochner ♦
accept rate: 15%

Not sure if this is normal, but I have to run Wireshark with admin privileges if I want to use the AirPCAP adapter, otherwise it's not detected...

(11 Mar '15, 14:48) Jasper ♦♦

Can you open a ticket at ? AirPcap is produced and sold by Riverbed, not the Wireshark development team.

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answered 11 Mar '15, 13:33

Gerald%20Combs's gravatar image

Gerald Combs ♦♦
accept rate: 24%

As the others already mentioned it is most certainly a Airpcap issue.

If you're running it on USB3 see

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answered 11 Mar '15, 23:40

Uli's gravatar image

accept rate: 29%

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question asked: 11 Mar '15, 13:23

question was seen: 5,428 times

last updated: 11 Mar '15, 23:40

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