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Missing interface list under “Capture” section

0

I have upgraded a user to Wireshark 1.12.5 and he now he does not have anything listed under the "Capture" section on the left side of the application. The app is missing the "Interface List" and "Start" buttons now. Does anyone know why this is?

Thanks very much for any help on this issue!

asked 16 Jun '15, 09:01

Irishbug's gravatar image

Irishbug
6224
accept rate: 0%

OS and it's version?

(16 Jun '15, 14:24) grahamb ♦

Windows 7, 64 bit, Pro

(17 Jun '15, 08:55) Irishbug

What does C:\Program Files\Wireshark\dumpcap.exe -D -M (adjust the path to fit wherever you actually installed wireshark to) show?

(17 Jun '15, 09:06) grahamb ♦

it lists my NIC

(17 Jun '15, 11:01) Irishbug

it lists my NIC

Just to be absolutely sure. You say it lists "my" NIC, while you are reporting the problem for the system of a user.

Did you run dumpcap on the users system (without admin privileges) and it printed the whole interface list?

(17 Jun '15, 23:31) Kurt Knochner ♦

3 Answers:

1

OK, so it seems WinPCap is working. I wondered if the initial WinPCap query made by Wireshark at startup to display the interface data that's missing had hung for some reason.

Have you rebooted since the install? Maybe try uninstalling Wireshark (and WinPCap) and installing again.

answered 17 Jun '15, 15:08

grahamb's gravatar image

grahamb ♦
19.8k330206
accept rate: 22%

I went ahead and reinstalled both apps and its working now, thanks!

(19 Jun '15, 08:59) Irishbug

I've converted my comment to an answer as that seems to have been the solution. Can you accept the answer with the checkmark icon?

(19 Jun '15, 09:26) grahamb ♦

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Are your users part of a group (e.g. wireshark group)? If not you will have to add him. Check the following link for this situation https://wiki.wireshark.org/CaptureSetup/CapturePrivileges

answered 17 Jun '15, 16:13

cyverzek's gravatar image

cyverzek
10334
accept rate: 0%

He's using Windows, so that doesn't apply.

(17 Jun '15, 20:34) Guy Harris ♦♦

0

Go to: CAPTURE OPTIONS | MANAGE INTERFACES | LOCAL INTERFACES

Make sure none of your interfaces have a check in the HIDE box.

answered 17 Jun '15, 20:51

Rooster_50's gravatar image

Rooster_50
23891218
accept rate: 15%