This is our old Q&A Site. Please post any new questions and answers at ask.wireshark.org.

So, my girlfriend has website through Godaddy.com. There is a contact portion of the website that allows individuals to send a message that goes directly to her email. Somebody has started harassing her via this contact page. Is there a way to use Wireshark or anything else to find what the MAC address is or even what the IP address is? Please help. Thank you.

asked 08 Aug '15, 13:13

stockfball11's gravatar image

stockfball11
6112
accept rate: 0%


So, my girlfriend has website through Godaddy.com.

I'm assuming that means that Godaddy not only provides the domain name but also provides the hosting - i.e., the Web server runs on a server machine or machines at a Godaddy site. If so, then:

Is there a way to use Wireshark or anything else to find what the MAC address is or even what the IP address is?

...at least for Wireshark or other packet sniffers, the answer is "not from your machine or hers" - the traffic is between the harasser and Godaddy, and you don't have access to it from your machines.

You should ask Godaddy whether they provide any form of logging of the IP addresses from which contact messages are posted. (The MAC address is unavailable; it's only available to the machine to which the harasser's computer immediately sends the packet, which is probably a cable modem or DSL modem for a home user and a corporate router for a corporate user.) Given the IP address, it should be possible to find out to what organization that IP address belongs, and given the IP address and the time the contact message was posted, that organization may be able to say to which user that IP address was assigned at that time.

permanent link

answered 08 Aug '15, 15:14

Guy%20Harris's gravatar image

Guy Harris ♦♦
17.4k335196
accept rate: 19%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×9

question asked: 08 Aug '15, 13:13

question was seen: 824 times

last updated: 08 Aug '15, 15:14

p​o​w​e​r​e​d by O​S​Q​A