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I just installed Wire Shark on my desktop and laptop.

After capturing some traffic I go to save to a file and the application closes without any error messages. This is the behavior on both machines. Hopefully I'm just an idiot and didn't set something up right...

Thanks in advance!

Here is the 'About Wireshark' info:

Version 2.0.3 (v2.0.3-0-geed34f0 from master-2.0) ~ ~ Running on 64-bit Windows 7 Service Pack 1, build 7601, with locale C, with WinPcap version 4.1.3 (packet.dll version 4.1.0.2980), based on libpcap version 1.0 branch 1_0_rel0b (20091008), with GnuTLS 3.2.15, with Gcrypt 1.6.2, without AirPcap. Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (with SSE4.2), with 16282MB of physical memory.

Built using Microsoft Visual C++ 12.0 build 40629

asked 28 Apr '16, 15:17

deanvolsen's gravatar image

deanvolsen
6112
accept rate: 0%


By any chance are you using a Dell with their 'Dell Backup and Recovery' software installed? If yes, it is most probably the culprit. See bug 12036 for details.

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answered 29 Apr '16, 02:24

Pascal%20Quantin's gravatar image

Pascal Quantin
5.5k1060
accept rate: 30%

Thanks everyone. It was the 'Dell Backup and Recovery' bug...

I removed the software and now it's working properly.

Thanks again

(29 Apr '16, 10:17) deanvolsen

Hopefully I'm just an idiot and didn't set something up right...

Or maybe Wireshark has a bug, which is the most likely case.

Please file a bug report on the Wireshark Bugzilla. Give as many details as you can - for example, did it just happen once or does it happen every time? Does "without any error messages" mean that Windows doesn't pop up a dialog indicating that the program had an error?

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answered 28 Apr '16, 16:23

Guy%20Harris's gravatar image

Guy Harris ♦♦
17.4k335196
accept rate: 19%

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question asked: 28 Apr '16, 15:17

question was seen: 2,806 times

last updated: 29 Apr '16, 10:35

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