Hello other sharks ! Recently I bought a new ps4 pro , the most game update taking very long and than they break completly and the download starts again. Not every Update is slow sometimes a update runs well the next one is slow again. I did a trace from a broken one and know need help from the community. https://www.cloudshark.org/captures/0eaa7754549e Packet 15 PS & 17 (sony server )shows an encrypted alert 21 in ssl . Followed by a reset by the ps4 itself. Is there anything I can do ? asked 11 Mar '17, 06:39  sharky1337 |
One Answer:
As there has been data exchanged between the client and the server, the "Encrypted Alert" is most likely just a normal "Close Notify", which is the proper way to close the connection at the SSL layer (like the FIN does for the TCP layer). The TCP/RST packets are probably sent by the PS4 as it already has closed the TCP session before it receievd back the "Encrypted Alert" and the TCP/FIN after ~185ms. The question is why is there a round trip time of ~185ms throughout the tracefile? This is quite a long RTT. Combined with some packet loss, this can cause slow download speeds. Is the PS4 connected through WiFi or wired? Could you provide a capture of the actual download of a game update that takes a long time? answered 13 Mar '17, 02:57  SYN-bit ♦♦ |
I tried a connection via wifi & wired and both are slow.
Year but it is pretty big.
https://www.dropbox.com/s/nuk98t03cxrjehz/ps4-via-eth-game-update-slow.pcap?dl=0