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Can’t download or install WS

0

Hello, I'm having some trouble downloading WS (tried two versions) on a Vista 64-bit laptop. I'm getting an error Directory name is invalid. With this laptop, running with 7, I can't install and I get the error message error opening file for writing c:\Program Files\Wireshark\wiretap-1.6.0.dll. Any idea is welcome. Thanks in advance

asked 24 Jan '12, 16:21

kakougne's gravatar image

kakougne
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accept rate: 0%

edited 24 Jan '12, 23:42

Jasper's gravatar image

Jasper ♦♦
23.8k551284


One Answer:

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Sounds like you got problems with downloading the installer, resulting in a bad/broken setup file. You might want to check if it was downloaded correctly; I just created an MD5 hash of the 64bit setup file "wireshark-win64-1.6.5.exe" (which worked fine on install on my PC) - check if your MD5 hash matches mine: A43C22C98B914FE60812995C000E2411.

answered 24 Jan '12, 23:45

Jasper's gravatar image

Jasper ♦♦
23.8k551284
accept rate: 18%

I just had the same error but on Win7 Enterprise 64bit. I ran the hash above and it was fine.

(01 Feb '12, 22:04) ptrivino

Better refer to the official download site signatures file. Your hash is ok by the way :)

(01 Feb '12, 23:31) Jaap ♦

Thx Jaap, I looked for hashes on the download page but was to blind to see the link at the bottom of the page - bad case of not enough coffee in the evening I guess ;-)

(02 Feb '12, 00:01) Jasper ♦♦

@ptrivino: do you have administator rights? Can you run the installer with "run as administrator"? Maybe a virus scanner or other "security tool" is blocking installs?

(02 Feb '12, 00:03) Jasper ♦♦

Wireshark install doesn't prompt for "run as admin" and I missed that during the install (my fault). But The install completes with some errors that I originally thought were with it trying to remove the currently installed version (which was no longer there). I think now it was errors that it couldn't write the new file to the install dir - but wait, the install dir doesn't exist either! You would think the install program would check to see if the install dir got created before dumping files to it (their fault). At the end of the install (which completed successfully) it asked if I wanted to run WS after install. It of course couldn't and didn't.

(23 Oct '12, 11:22) billjam54

@billjam54

Do you have UAC disabled? The installer must run as administrator to write into "Program Files".

(23 Oct '12, 14:38) grahamb ♦
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