Hi, I'm having trouble getting GeoIP resolution to work. I've downloaded the databases from Maxmind, set the correct path ( double checked ), checked permissions and file names and they're accurate. I've also selected "Enable GeoIP resolution" under Protocols | IPV4. When I view Endpoints, no Latitude or Longitude information is displayed in any of the tabs, and if I try to use the map, I get the error "no latitude/longitude data found" Any ideas? Thanks. asked 10 Feb '12, 16:31 glennX edited 11 Feb '12, 18:40 Guy Harris ♦♦ |
One Answer:
Maybe the IP addresses you are trying to map are private addresses or multicast addresses? If that's the case, then you won't get any latitude/longitude information, hopefully for obvious reasons. If that's not the case, then what IP addresses are they? answered 10 Feb '12, 19:08 cmaynard ♦♦ |