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GeoIP no longitude or latitude found



I'm having trouble getting GeoIP resolution to work. I've downloaded the databases from Maxmind, set the correct path ( double checked ), checked permissions and file names and they're accurate.

I've also selected "Enable GeoIP resolution" under Protocols | IPV4.

When I view Endpoints, no Latitude or Longitude information is displayed in any of the tabs, and if I try to use the map, I get the error "no latitude/longitude data found"

Any ideas?


asked 10 Feb '12, 16:31

glennX's gravatar image

accept rate: 0%

edited 11 Feb '12, 18:40

Guy%20Harris's gravatar image

Guy Harris ♦♦

One Answer:


Maybe the IP addresses you are trying to map are private addresses or multicast addresses? If that's the case, then you won't get any latitude/longitude information, hopefully for obvious reasons. If that's not the case, then what IP addresses are they?

answered 10 Feb '12, 19:08

cmaynard's gravatar image

cmaynard ♦♦
accept rate: 20%